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Customer Care

Customer Care Services

Intsika Yethu Municipality has customer care for your convenience. This one-stop service delivery point provides you with integrated access to services and information. Each customer care area offers the following services:

  • Lodging and following up of all complaints;
  • Provision of information related to all services in the municipality;
  • Liaison with and referral to line departments where necessary;
  • Payment and account-related services;
  • Booking of facilities and services;
  • Provision of a “one-stop municipal-wide” customer care service to all the customers of Intsika Yethu Municipality; and
  • Switchboard and customer care line related services.

These offices are open weekdays from 08h00 to 16h30 except for Friday when they close at 16h00.

Intsika Yethu Municipality Customer Care Centers

Customer Care Services

Customer Care

Cofimvaba Office

Phone: 047 874 8700

Fax: 047 874 0010

[email protected]

201 Main Street

Tsomo Office

Phone: 047 874 6500

Fax: 047 874 0010

[email protected]

Community Services

Phone: 047 874 8712

[email protected]

Cofimvaba Library

Phone: 047 874 0075

[email protected]

Tsomo Library

Phone: 087 288 1986

[email protected]

Intsika Yethu Municipality Finance Department

Budget and Treasury Department

Customer Care

Municipal Rates

Phone: 047 874 8750

[email protected]

Planning Department Human Settlements

Phone: 047 874 8749

[email protected]

Infrastructure Department

Phone: 047 874 8762

[email protected]

Indigent Office

Phone: 047 874 8754

[email protected]

Local Economic Development

Phone: 047 874 8709

[email protected]

Roads and Stormwater

Phone: 047 874 8780

[email protected]

Water & Sanitation

Phone: 045 808 4600

customer care

Phone: 0800 100 100

[email protected]

Tourism Department

Phone: 047 874 8785

[email protected]

Intsika Yethu Municipality

Emergency Services

Customer Care

Traffic Services

Phone: 047 874 940

[email protected]

South African Police Services

Phone: 047 874 0009

[email protected]

Fire & Disaster

Phone: 0797215145

[email protected]

Electricity: Eskom

Phone: 0860 042 281